About the Author

Jamie L Mitchell has over 32 years of experience developing and testing both hardware and software. He is a pioneer in the test automation field and has worked with a variety of vendor and open-source test automation tools since the first Windows tools were released with Windows 3.0. He has also written test tools for several platforms. Jamie specializes in increasing the automation productivity of test teams through innovative ideas and custom tool extensions. In addition, he provides training, mentoring, process auditing, and expert technical support in all aspects of testing and automation. Jamie is the former Lead Automation Engineer for American Express Distributed Integration Test / Worldwide, and has successfully designed and implemented test automation projects for many top companies, including American Express, Mayo Clinic, IBM AS/400 division, ShowCase Corporation, and others. Jamie holds a Master's of Computer Science degree from Lehigh University in Bethlehem, PA, and a Certified Software Test Engineer certification from QAI. He was an instructor and board member of the International Institute of Software Testing (IIST) and a contributing editor, technical editor, and columnist for the Journal of Software Testing Professionals. He has been a frequent speaker on testing and automation at several international conferences, including STAR, QAI, and PSQT. With over 30 years of software and systems engineering experience, Rex Black is President of RBCS (www.rbcs-us.com), a leader in software, hardware, and systems testing. For twenty years, RBCS has delivered consulting, outsourcing, and training services in the areas of software, hardware, and systems testing and quality. Employing the industry's most experienced and recognized consultants, RBCS conducts product testing, builds and improves testing groups, and provides testing staff for hundreds of clients worldwide. Ranging from Fortune 20 companies to start-ups, RBCS clients save time and money through higher quality, improved product development, decreased tech support calls, improved reputation, and more. As the leader of RBCS, Rex is the most prolific author practicing in the field of software testing today. His popular first book, Managing the Testing Process, has sold over 100,000 copies around the world, including Japanese, Chinese, and Indian releases, and is now in its third edition. His eleven other books, Advanced Software Testing: Volumes I, II, and III, Critical Testing Processes, Foundations of Software Testing, Pragmatic Software Testing, Fundamentos de Pruebas de Software, Testing Metrics, Improving the Testing Process, Improving the Software Process, and The Expert Test Manager, have also sold tens of thousands of copies, including Spanish, Chinese, Japanese, Hebrew, Hungarian, Indian, and Russian editions. He has written over fifty articles, presented hundreds of papers, workshops, and seminars, and given about seventy-five keynotes and other speeches at conferences and events around the world. Rex is the past President of the International Software Testing Qualifications Board and of the American Software Testing Qualifications Board. He has written over 50 articles, presented hundreds of papers, workshops, and seminars, and given about 75 keynote and other speeches at conferences and events around the world. Rex is the past President of the International Software Testing Qualifications Board and of the American Software Testing Qualifications Board.