Paperback : $99.99
Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of
these techniques in an accessible sourcebook for management, business, organizational, and work researchers.It presents a range of innovative methods which capture and analyse
digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital
traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic
that has impacted all aspects of our lives.
Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of
these techniques in an accessible sourcebook for management, business, organizational, and work researchers.It presents a range of innovative methods which capture and analyse
digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital
traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic
that has impacted all aspects of our lives.
1: Gillian Symon, Katrina Pritchard, and Christine Hine:
Introduction: The Challenge of Digital Work and Organization for
Research Methods
Section 1. Working With Screens
2: Diane E. Bailey, Stephen R. Barley, and Paul M. Leonardi:
Wrestling with Digital Objects and Technologies in Studies of
Work
3: Francisca Grommé: Screen Mediated Work in an Ethnography of
Statistical Practices: Screen Theories and Methodological
Positions
4: Adam Badger: 'Me, Myself, and iPhone': Sociomaterial Reflections
on the Phone as Methodological Instrument in London's
Gig-Economy
5: Claudio Coletta: The Heartbeat of Fieldwork: On Doing
Ethnography in Traffic Control Rooms
Section 2. Digital Working Practices
6: Mohammad Hossein Jarrahi, Cami Goray, Stephanie Zirker, and
Yinglong Zhang: Digital Diaries as a Research Method for Capturing
Practices In Situ
7: Nina Willment: Using Netnography to Investigate Travel Blogging
as Digital Work
8: Christine Hine: Autoethnography and the Digital Volunteer
9: Saiph Savage, Carlos Toxtli, and Eber Betanzos-Torres: Research
Methods to Study and Empower Crowd Workers
Section 3. Distributed Work and Organizing
10: David Rozas and Steven Huckle: Exploring Organisation Through
Contributions: Using Activity Theory for the Study of Contemporary
Digital Labour Practices
11: Dariusz Jemielniak and Agata Stasik: Thick Big Data:
Development of Mixed Methods for Study of Wikipedia Working
Practices
12: Itziar Castelló, David Barberá-Tomás, and Frank G. A. de
Bakker: Images, Text, and Emotions: Multimodality Research on
Emotion-Symbolic Work
13: Eliane Bucher, Peter Kalum Schou, Matthias Waldkirch, Eduard
Grünwald, and David Antons: Structuring the Haystack: Studying
Online Communities with Dictionary-Based Supervised Text Analysis
and Network Visualization
Section 4. Digital Traces of Work
14: Richard Rogers: After Vanity Metrics: Critical Analytics for
Social Media Analysis
15: Adriana Wilner, Tania Pereira Christopoulos, and Mario Aquino
Alves: Investigating Online Unmanaged Organization: Antenarrative
as a Methodological Approach
16: Viviane Sergi and Claudine Bonneau: Tinkering with Method as we
Go: An Account of Capturing Digital Traces of Work on Social
Media
17: Andrew Whelan: Organizational Culture in Tracked Changes:
Format and Affordance in Consequential Workplace Documents
18: Christine Hine, Katrina Pritchard, and Gillian Symon:
Conclusion: Reflections on Ethics, Skills, and Future Challenges in
Research Methods for Digital Work and Organizations
Gillian Symon is Professor of Organization Studies in the School of
Business and Management at Royal Holloway, University of London.
Her research focuses on understanding digital work and organization
as sociomaterial practice, and she specialises in qualitative
approaches to analysing and understanding work and organization.
She has co-edited four compendia of qualitative methods in this
area, including Organizational Qualitative Research: Core Methods
and
Current Challenges (Symon and Cassell, 2012, Sage Publications).
She is also co-founding editor of the journal Qualitative Research
in Organization and Management (Emerald Publishing, with
Catherine
Cassell). Katrina Pritchard is a Professor in the School of
Management, Swansea University. She is a qualitative researcher who
embraces methodological diversity and innovation. She has published
widely on topics ranging from digital ethics, ethnography, and
visual studies to multi-method research, drawing on her research in
organization studies across the topics of identity, diversity, and
technology use at work. With Rebecca Whiting, she recently authored
Collecting Qualitative Data
using Digital Methods (2020, Sage Publications). Christine Hine is
Professor of Sociology at the University of Surrey. She is a
sociologist of science and technology with a particular focus on
the role played
by new technologies in the knowledge construction process. She has
a major interest in the development of ethnography in technical
settings and in the use of the Internet in social research. She is
author of Virtual Ethnography (2000, Sage Publications), The
Internet (2012, Oxford), and Ethnography for the Internet (2015,
Bloomsbury), and editor of Virtual Methods (2005, Berg) and
co-editor of Digital Methods for Social Science (2016, Palgrave).
 |
Ask a Question About this Product More... |
|
