Can you email me when you receive my payment by bank transfer?

Yes, all customers are notified by email on the same day that we receive the bank transfer payment. We check for new bank payments at least once a day so there is no need to tell us that your payment has been made.

After you have submitted the payment via Internet banking or through a branch, we will receive the payment in 1-2 working days. You will be sent an email to confirm that we have received the payment.

• Do you match the price of a competitor's product?
• I have paid by bank transfer, should I let you know?
• What payment methods can I use?
• Is it safe to give out my credit card details online?
• When will my credit card be charged?
• Why does the same book have a different price?
• How does Afterpay work?
• What is your Pre-order Price Guarantee?
• Do you offer student discounts?
• Can I have a discount if I order in bulk?
• I used to have my credit card details saved on your website, but now I can't find them. Where are they?
• Why can I only pay for some products using bank transfer?
• What is the Elsewhere Price?
• Fishpond Scan It Buy It
• How do I edit or remove a saved credit card?
• Can I see a summary of credit card transactions for each order?
• What are your bank transfer details?
• Can I email Fishpond My Credit Card details?
• I have a voucher code, how do I use it?
• Can you send me a tax invoice?
• What is Fishpond's phone number?